Talize
Talize Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Talize has 2.8 star rating based on 10 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Sale days.
Cons: Bad customer service, Overpriced, Whole experience i have never been treated worse.Recent recommendations regarding this business are as follows: "Shop here, amazing staff and clean store.", "Don't buy shoes unless you're cool with leaving the price sticker on it. Also, don't buy if it's not a great deal the way a thrift store is supposed to be.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Talize has 2.8 star rating based on 10 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Sale days.
Cons: Bad customer service, Overpriced, Whole experience i have never been treated worse.Recent recommendations regarding this business are as follows: "Shop here, amazing staff and clean store.", "Don't buy shoes unless you're cool with leaving the price sticker on it. Also, don't buy if it's not a great deal the way a thrift store is supposed to be.".
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Return of incorrectly labelled item
Company fixed the issue and I have been provided with apology. The general manager exchanged my item no questions asked. She apologized for the issues.
The general manager L***** called me and told me she would correct the issue for me. She wasn't able to be there herself the day I went in so she had another manager K*** there to help me.
She was both friendly and professional.
I appreciated the results. Thank you
I have been a regular donater a well as purchased items from your Langley, BC store ever since it opened.
Last week I purchased two pairs of mens Jean's and two shirts for my son. My bill was $65 and change.
I did provide my orange Talize tag. I also remember I paid cash. My son tried the Jean's on last night when I gave them to him as he doesn't live with me. One pair fit as advertised, the other pair went halfway up his calf.
The Talize tag read 34/30. 34 waist, 30 leg. They obviously were not what was listed on the tag, they had been shortened. I searched everywhere for my receipt but couldn't find it.
I brought the pants back to the store today explaining what had happened, the manager came out and flat out refused me an exchange.
This was your fault not mine. They were incorrectly advertised. I didn't want my money back, I did however want my $20.99 + tax honored for another pair of Jean's. It's not like I bought the wrong size, the wrong size was given to me.
This is an example of when an exception to a rule should be exercised. A good, professional manager would know and understand this as one. Instead I was given rudeness and a steadfast, flat out no. No solution.
Her attitude was both immature and unprofessional. Attitude is everything.
I am not a rich person which is why I shop in your store.
I feel I've been stolen from because I actually was.
Talize, a company who is a registered charity, and advertises as such to receive donations, I don't believe this is a geat way or a very honorable way to run a company, making money at the expense of others. Please get back to me with a fair solution.
Preferred solution: Full refund
Stickers on books
The manager at the Whitby location needs a lesson in customer service! She is condescending and rude in front of customers. She's definitely in the wrong role.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Bracebridge, OntarioTwo reasons, Prices & Stickers
User's recommendation: Don't buy shoes unless you're cool with leaving the price sticker on it. Also, don't buy if it's not a great deal the way a thrift store is supposed to be.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brampton, OntarioAppreciation for professionalism and appropriate response to a chaotic situation.
To summarize, my girl friend used to work at Tallize and always loved the staff and it was a safe place for her. I just wanted to show appreciation to the Head manager Robert Jordan at the Huron and Highnury location.
She ended up going into a manic state and taking everything off of the shelves and speaking inappropriately. Robert Jordan handled the situation professionally and with utmost respect and patience.
She is now in the process of getting the help she needs and that is in part to his actions of de escalating and maintaining a professional work place and following the proper regulations. The man is a Saint and I am extremely greatful for him.
Preferred solution: Nothing. Just am greatful
User's recommendation: Shop here, amazing staff and clean store.
Take patience
- Sale days
- Bad customer service
Expensive + damaged products everywhere
- Overpriced
- Bad customer service
Preferred solution: don't pressure staff to process so many items a day, stop selling damaged goods or at least discount these items appropriately
Overpriced
Discrimination
- Bad customer service
Talize’s New Look
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShocked and appalled faithful Talize customer
How to lose a good customer
- Whole experience i have never been treated worse
Preferred solution: Let the company propose a solution
Horrible/ Terrible
Talize store cashier is setteing up the price different than on the tag.
Preferred solution: Do not allow Talize cashiers to set up different prize at the time of payment, than it's on the item's prize tag.
Your computer system is archaic!!!!!
- Cashiers and computer system needs serious work
Preferred solution: Let the company propose a solution
Traumatized When Donating At Second Hand Store.
Companies Similar to Talize
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
They do not get everything donated.. wish people would stop assuming that lol they do purchase bulk clothing new and used.
Would not be a viable business otherwise. From a business sense anyway.. plus ive learned ... always good to haggle a price..
or put a word in o the customer surveys.. good when deserved though too as much as negative ..